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Frequently Asked Questions
 
Frequently Asked Questions
What kind of Deposit does Southeastern Sales Require?
What is your return policy?





 
What kind of Deposit does Southeastern Sales Require?
We require 50% down on all orders. *DEPOSITS  are non-refundable once any part of the order gas begun-cancellations may incur restocking charges.
 Remaining balance due on pick-up, with or without
credit card back up.  Items will be held until paid in full. 

What is your return policy?

We are a custom products company - returns, refunds, or N/C replacement are not an option on any decorated item(s).  We will not be held responsible for misspelled words that have been submitted to us.  Depending on the method of decoration, often colors will not match exactly and unless pantone colors are provided and specified. There may be additional charges for pantone color match. Colors cannot be specified or guaranteed in when dying colors into color. If a return is allowed for reasons  determined (by us) as error on our part, the initial and primary option will be as a store credit.  Refunds are not provided except as determined on a case by case basis.

   
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